Legal notice

Pawfect Pet Store subscription products (our treat and enrichment boxes) are billed on a recurring basis at the price and frequency you select at checkout (for example, monthly), and renew automatically each cycle until you cancel.

**Managing your subscription:** You're in full control. At any time before your next billing or renewal date you can skip, pause, swap, or cancel through your account portal or by emailing Manager@pawfectpetstore.com.au.

**Cancellation:** Cancellation takes effect from your next billing cycle — you won't be charged again after you cancel. We can't refund or recall a box already billed or dispatched, except where required under the Australian Consumer Law (for example, a faulty or incorrect box).

**Billing and renewal:** Your subscription renews automatically at the interval shown at checkout. We'll give reasonable notice of any price change. If a payment fails, we may retry and contact you to update your details.

Your rights under the Australian Consumer Law are not affected by this policy. Questions? Email Manager@pawfectpetstore.com.au.